All Reviews

CLIENT REVIEWS

OVERALL RATING:
Bruce Stone
Shalanda was great to work with. Not only did she save me money on both my homeowners and auto policy, she was friendly, professional and truly someone I would recommend to any of my friends for insurance needs in the future.
STEVEN D. LEWIS,
I found an agent who understands what I'm looking for and knows how to put it together
SoftwareCzar
Positive: Professionalism, Quality, Responsiveness, ValueI placed my personal insurance though We Insure. Not only am I an agency owner but also a client. By experiencing the process as a client, I’m able to provide superior customer service.
Race Recovery 1
I worked with Ralph Garris for my homeowners policy for our new home. The service he provided far exceeded my expectations and that is no easy task. Once I get moved in and settled, Ralph will be my first call to insure my cars and trucks.Thanks Ralph!!
Eboni Barr
Very helpful
Mei Tschang
Peter and Shalanda are exceptionally experienced, helpful and kind. Thank you!
Tiffany Jack
Super easy experience
Michael Martin
Ralph was quick, efficient, and found me great coverage with Allstate! I would definitely recommend working with him and his office!
Evan Garris
Love, Love, Love this agency. They are great. I have been dealing with Ralph and he simply gets it done. Nice guy, obviously loves his job and actually cares. He thoroughly explained my coverages without being boring. After talking with him I think I could sell auto insurance. LOL Highly recommend them and will be sticking around for awhile.
Rj Azcarate
Awesome customer service. Peter and team went over and beyond to get me the best quote for the best policy.
Mike Agustin
Peter and staff are not only top notch at finding the BEST policy for their clients, but they truly CARE about our needs and that’s rare to find these days!
Francis Magaldi
Saved over $500 and better coverage
Richard Parisi
My agent Shalanda was great to work with. Very pleasant, knowledgeable and professional. No problems whatsoever.
Katherine Dale
Peter Coughlin provided outstanding customer service. Peter answered every question in a timely fashion and did an outstanding job providing us with affordable insurance. I have and will continue to recommend Peter to family and friends for their insurance needs. 10 star service!
Rennie Young
It was a pleasant experience working with this agency they were all polite and knowledgeable about what they do.
Mark Bennett
Timely and informative responses to my questions. Very quick to reply even outside traditional work hours.
Greg Fox
Peter Coughlin placed a new HO-6 policy for my condo in Fort Myers Florida. The circumstances were difficult but Peter was very responsive and his considerable knowledge of the market place led to a timely and comprehensive policy for me. The terrific job he did is most appreciated.
Miriam Cambronne
It was a pleasure working with Ralph. He was very knowledgeable, patient, prompt, and understanding.
Rajath Nagaraja
Peter is just awesome he was a pleasure to work with !
Valerie Devereaux
Excellent experience Ralph knocked it out of the park with little time to do so!! Thank you Ralph!
RJ Azcarate
Awesome customer service. Peter and team went over and beyond to get me the best quote for the best policy.
Charles Howard
I want to thank peter and caton for helping through a bad experience with another agency and expediting my homeowners policy. Great firm with great people.
Mimi C
Positive: Professionalism, Quality, Responsiveness, ValueIt was a pleasure working with Ralph. He was very knowledgeable, patient, prompt, and understanding.
Nancy Coughlin
Peter is a true professional, ready to help others and very knowledgeable!!
Tara Ann Thomas
Positive: Professionalism, Quality, Responsiveness, ValueGreat service from this company. Shalanda was brilliant. She is very knowledgeable and patiently answered all my questions and worked through multiple scenarios to help me get the best price for home insurance. I strongly recommend them and will personally be going back for any insurance needs.
Jose Mattey
I had an exceptional experience! I was helped and educated on my home insurance needs and other services beyond my expectations. I felt that the team in this office really care about my family needs and how we can be protected. Thank you for your dedication! I look forward to working with this Ralph Garris for many years to come.
i Rent St Johns FL 32259
Amazing knowledge and prices. I have several investment properties in FL which were impacted by rate increases and non-renewals. Peter applied a ground breaking approach which matched my insurance profile to the carriers risk profile. What was the result? Lower premiums and more coverage. The insurance company wanted to insure the property because of my good history. Finally, an insurance agent who gets it!
Richard Sweeney
At first I was thrown off by the cost of a new policy, after several phone calls with Shalanda, I was comfortable with the new policy. It started off rather rocky, due to the fact Matt Barton, my previous agent , would not answer any of my texts or phone calls, he had always been there for me , so I was a little confused. Turns out he sold his business, I guess! I have been happy with WeInsure for the past several years…hope to continue that way. Peter Coughlin…don’t have a clue as to who or what that person is, be nice if he would contact me! Again, if Shalanda hadn’t taken the time to walk me through this, might I add, very professionally, I might have gone elsewhere. Thanks for listening…R A Sweeney
Gregory Atkins
I'm not very technical and I've not done electronic signature before. Shalonda was very helpful and stayed on the phone with me while I completed it. She was very patient, and a pleasure to work with. She would be a good asset to any company. And the reason for the four stars is because nobody can be perfect
Jacquelyn Rivera
Ralph was Very helpful and patient. Excelent service.
Peter Coughlin
I placed my personal insurance though We Insure. Not only am I an agency owner but also a client. By experiencing the process as a client, I’m able to provide superior customer service.
Elouise Stevens
Shalanda Miranda was very patient and answered all of my questions regarding my ew policy to my satisfaction.
Tara Ann
Great service from this company. Shalanda was brilliant. She is very knowledgeable and patiently answered all my questions and worked through multiple scenarios to help me get the best price for home insurance. I strongly recommend them and will personally be going back for any insurance needs.
Rennie Young
Positive: Professionalism, Quality, Responsiveness, Value
Kenneth Lorey
Shalanda was amazing. One of the most competent people I have ever dealt with and excellent on follow up. She is a credit to your organization
Avatar Insurance
Positive: Professionalism, ResponsivenessShalanda was a delight to speak with and goes out of her way to get her clients the best insurance policies she can. Avatar is proud to be a supporter of We Insure St Johns.

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